Refund and Return Policy — The Slime Labs

Thank you for shopping with The Slime Labs! We take pride in creating high-quality handmade slime products. Due to the nature of our products, please review our Refund and Return Policy carefully before placing your order.

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14-Day Return Policy

We want you to be absolutely thrilled with your slime! If for any reason you’re not satisfied, you have 14 days from the delivery date to return it for a full refund. Please contact us for case-specific information at [email protected] before returning.

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Damaged or Defective Items

We carefully inspect every order before shipping, but if your product arrives damaged or defective:

• You must contact us within 48 hours of delivery at [email protected] with photos of the product and packaging.
• If eligible, we will offer a replacement of the damaged item.
• Replacements are subject to product availability.

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Order Cancellations

• Orders may be canceled before shipping by contacting us immediately at [email protected].
• Once an order has been shipped, it cannot be canceled or refunded.

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Shipping Issues

• The Slime Labs is not responsible for delays, lost packages, or delivery errors caused by the shipping carrier or incorrect addresses entered at checkout.
• For lost or delayed shipments, please contact the shipping carrier directly.
• Double-check your shipping address before submitting your order.

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Allergy Notice

Our slime products may contain ingredients like glue, borax, fragrances, or colorants.

• If you have sensitivities or allergies, please review the product descriptions carefully.
• The Slime Labs is not liable for any allergic reactions or skin sensitivities.

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Questions?

If you have any questions about your order or this policy, please email us at [email protected]. We are happy to help!

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Thank you for supporting The Slime Labs!
By purchasing from us, you agree to the terms outlined above.