Shipping, Freshness, and Other Info

We’re committed to making sure your slime arrives quickly—and in perfect condition.

🧪 Freshness Matters

Every slime is inspected before packing to ensure it’s just right when it reaches you. We regularly cycle through our inventory, so you never have to worry about getting an old slime. Even if a slime launched months ago, the one you receive was made recently and is guaranteed fresh.

• Slimes tagged as Ready to Ship have been made recently and typically ship by the next business day. Check the slime product page to see tags.
• Other in-stock slimes have a 3–5 business day lead time and are made fresh to order.
• Products that are out of stock are not available to purchase until freshly restocked.

📦 Shipping Details

We ship via USPS and UPS, and you can choose your preferred shipping speed at checkout. After you place your order, you’ll receive an order confirmation email. Once your order ships, we’ll send another email with tracking information so you can monitor your delivery.

☀️ Transit Issues

Occasionally, slimes can be affected by heat or rough handling during transit. If your slime arrives in less-than-perfect condition, don’t worry—just email us at [email protected], and we’ll work with you to make it right.

😊 Our Return Policy

We want you to be absolutely thrilled with your slime. If you’re not satisfied, you have 14 days from delivery to return it for a full refund. See full refund policy here.

👩‍🔬 My Account

You can create a customer account at checkout or anytime by visiting the My Account page. Once logged in, you’ll be able to:

• View your past orders and their status
• Track shipments
• Manage your addresses
• Update your account details
• Access subscription information (if applicable)

Creating an account makes reordering easier and gives you access to a more personalized experience over time. Not to mention access to invite-only discounts and promotions!